Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

We do ask that you wipe down the tables and chairs after your event, we will bring them clean and disinfected.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. You will need to provide a water source and a water hose if renting the unit wet.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Our pole tents can go on grass or gravel, Stakes have to be pounded into the ground for pole tents. The frame tents can be placed on any surface however you do need to add the ballast system for cement or pavement.

No, due to insurance reasons all inflatables and tents need to be installed by Just Jump! However table and chair orders can be picked up by the customer at the warehouse. When picking delivery type:

Customer Pick-Up= You will come to our warehouse to pick up anything except Inflatables and tents.

Drop-Off= We will deliver and pick up your items after your event. We will set up Inflatables and tents but not tables and chairs unless this has already been arranged(Please discuss this option with us) We will also show you how to use any equipment you may have ordered.

Fully Staffed= We will have our employees stay at your event and monitor our equipment, run the concession equipment or be an attendant at the bounce house as they require adult supervision or an attandent at all times.


Still have questions?

Feel free to use our Contact Form to reach out to us anytime. Or give us a call (651)303-7959